General terms of sale of AZUFA services — candidates

PROVISIONAL VERSION — draft not validated by a lawyer. Art. 1 Purpose. These terms govern the purchase of paid services through the AZUFA platform by registered candidates. Art. 2 Access. The Services module opens once (a) account validation is requested, (b) all required documents are submitted, and (c) the file validation fee is paid. Validation guarantees no offer, interview, contract or visa. Art. 3 “Interview” service. AZUFA organises an introduction to a verified employer for a matching offer; no result is owed. Packs: 1, 2 or 3 interviews; Vorabstimmung option; “self-service” (candidate searches, 2 interviews) or “managed” by Campus Germany/Austria. Art. 4 Masked employer data. Offers show no employer name, logo, exact address or contact; identity is disclosed only when an interview is scheduled. Researching, inferring or contacting the employer by other means is prohibited. Art. 5 Quota. An interview is consumed when held, on unexcused candidate absence, or on cancellation under [XX] hours without valid reason; not consumed if the employer cancels/no-shows or AZUFA cancels. Once the quota or the candidate's goal is reached, offer access closes. Personal and non-transferable. Art. 6 Prices. Final prices in the quote currency by country and pathway, frozen at quote/order. Art. 7 Payment. Card/wallet (Stripe), Orange Money [others], bank transfer (Cameroon/Germany) with proof. Payment counts as received only on confirmation by the payment provider or after bank reconciliation; screenshots/SMS are not sufficient; forged proof leads to suspension. Art. 8 Withdrawal, cancellation, refunds. [Statutory withdrawal right — wording by counsel.] Refundable before an interview is scheduled [scope open]; not for the scheduled share; validation fee non-refundable except duplicate payment/technical error; third-party services per their terms. Art. 9 Non-circumvention. No bypassing AZUFA to contact presented employers; no sharing of access; report any resulting contract. Consequences: warning, suspension, forfeiture of unused entitlements without refund, termination, reservation of legal rights; no automatic financial penalty. Art. 10 Personal account. Art. 11 Disputes. support@azufa.de; consumer mediation [position open]; on chargeback AZUFA supplies usage and consent logs and may suspend unused entitlements. Art. 12 Liability. AZUFA is not a party to any employment/training contract and guarantees neither hiring nor a visa. Art. 13 Data protection. See privacy policy (purposes: contract, fraud prevention, accounting; recipients: employers only from interview scheduling, payment providers; retention; rights; transfers to Cameroon). Art. 14 Changes, language, governing law. [Governing language/venue: counsel.]